Cancellation & Refund Policy
What this policy covers
Your Vedic Story sells personalized digital astrology reports. There are no physical goods to return or ship. This policy describes how to request help with cancellation, duplicate charges, delivery problems or a service concern. It is a draft and must be reviewed against applicable consumer law before live sales.
All sales are final
All sales are final, including purchases made with a discount or coupon. We do not offer change-of-mind refunds, returns or exchanges for personalized digital reports. Check your details and selected package before paying. Incorrect information supplied with an order or dissatisfaction with an interpretive reading does not by itself qualify for a refund. This policy does not limit rights or remedies that apply under law.
Payment or delivery problems
Contact us if you believe you were charged more than once, payment was captured but no order was created, a report was not delivered, or the delivered service has a material problem. Do not make another payment while a captured payment is being checked. We will review the order, payment record, delivery status and the issue you report. A refund may be considered for a verified duplicate charge or where required by law; reporting a problem does not guarantee a refund.
How to request a review
Use the Contact Us page and choose the closest issue type. Include the order reference, checkout email and a short description. Do not send card numbers, security codes, passwords or one-time codes. We may ask for additional details needed to locate the transaction.
Refund decisions and processing
If a refund is approved, it will be returned through the original payment method where the payment provider supports it. The exact review and bank-credit time is not yet established; we will communicate the applicable estimate when a request is reviewed. Bank, card issuer and payment-provider processing can affect when the credit appears. Refund requests and outcomes are recorded for support and audit purposes.
Your legal rights and contact
Nothing in this policy removes any rights or remedies available under applicable law. Operator: [BUSINESS_LEGAL_NAME]. Contact: support@yourvedicstory.com. Effective date: [EFFECTIVE_DATE]. These details and the final policy require owner and legal review before launch.