FAQ
What is Your Vedic Story?
A service for personalized traditional Vedic astrology interpretations, delivered as a reviewed digital report. Astrology is interpretive, not scientific proof.
How are question reports different from Kundali?
Question reports focus on your exact submitted questions. The detailed Kundali interpretation explores broader themes such as work, learning, relationships and personal reflection.
What are the prices?
One question ₹299; two questions ₹499; three questions ₹799; detailed Kundali interpretation ₹499.
What does the ₹499 reading include?
An interpretive overview, strengths, career, learning, financial habits, relationships, family and wellbeing reflections. It contains no computed birth chart or planetary tables.
When will I receive my report?
The delivery target is within 24 hours of confirmed captured payment, including review. If delayed, contact support for status and available remedies.
How is the report delivered?
By a secure access link in transactional email and through verified My Orders access. Reports are not public files.
Can I choose Hindi or English?
Yes. Choose the report language separately from the website language. Your purchase includes one selected language.
Can I write in a different language?
Yes. Questions can be in Hindi or English regardless of the selected report language. Original question text is preserved.
Which birth details are needed?
Your full birth name, birth date, time if known, and resolved birth place. These provide submitted context; they do not produce verified chart calculations.
What if my birth time is unknown?
Tell us it is unknown. We will not infer a precise time, ascendant or other unsupported chart-specific fact.
Which topics can I ask about?
Career, finance, relationships, marriage, education, family, wellbeing, property, business or other reflective topics. This is not medical, legal or financial advice.
Can I edit my details after checkout?
Contact support promptly. Corrections may be possible before processing; they are not guaranteed after work begins.
Can I cancel or request a refund?
All sales are final, including discounted purchases. We do not offer change-of-mind refunds for personalized reports. Verified duplicate charges, non-delivery and rights under applicable law are handled as described in the draft Refund Policy.
Does the report guarantee an outcome?
No. Astrology is a traditional interpretive practice. Readings cannot guarantee events, financial returns or health outcomes.
Is my information private?
Birth details, questions and reports are private. Authorized staff and necessary processors may access data for fulfillment. See the draft privacy notice for processing and retention details.
Do I need an account?
No forced account is required. Guest checkout uses email and phone; private order access requires email verification.
Is this a calculated birth chart?
No. No independent planetary, ascendant, house, nakshatra, dasha or transit calculation is provided. The report is an AI-assisted, manually reviewed interpretation.
What if I cannot find my email?
Check spam and verify your address. Use My Orders or contact support. Do not pay again while a captured payment is being reconciled.
How do I contact support?
Use the Contact Us form or email support@yourvedicstory.com. Messages sent by email are received through the configured support mailbox.
Can I buy a report now?
This local build is a development preview. Checkout is disabled until the payment, generation, review and delivery workflow passes its acceptance checks.