Terms & Conditions
About these terms
These Terms & Conditions apply to your use of Your Vedic Story and any order you place for a personalized digital astrology report. By using paid services or submitting an order, you agree to these terms and the linked Privacy Policy, Refund Policy and Disclaimer. Operator details and effective date must be completed before launch: [BUSINESS_LEGAL_NAME] · [BUSINESS_ADDRESS] · [EFFECTIVE_DATE].
Eligibility and your account details
Paid orders are intended for adults aged 18 or older. You must provide accurate, current contact, birth and question details, and have permission to submit any other person’s information. You are responsible for access to the email address you provide and for reviewing the saved order before payment. Contact support promptly if you find an error.
Reports and interpretation
Your Vedic Story provides personalized interpretive readings in the selected language. Reports are prepared with AI assistance and reviewed by a person before release. The Kundali service does not include independently calculated planetary positions or a mathematically verified birth chart. Astrology is interpretive: reports are not guaranteed predictions and are not medical, legal, financial or mental-health advice. See the Disclaimer.
Orders, prices and coupons
The package, discounted amount, currency and applied coupon are shown for your order and saved as a price snapshot. Later catalog or coupon changes do not change an existing saved order. Coupons are subject to their displayed eligibility, limits and expiry. We may correct an obvious pricing or technical error and contact you before processing; an order is not confirmed as paid until the payment provider confirms captured payment.
Payment and order confirmation
Payment is processed by the payment provider shown at checkout. Your Vedic Story does not store card numbers or security codes. Do not submit payment credentials through Contact Us. If checkout appears interrupted after payment, contact support with your order reference instead of paying again while the payment is being checked.
Digital delivery
There is no physical shipment. The current delivery target is within 24 hours after confirmed captured payment, including manual review and approval. Unpaid orders do not start this clock. A report is released only after human approval. Keep your email address accurate and check spam if a delivery message is missing. Contact support for an incorrect address, missing report or delay.
Cancellations and refunds
All sales are final, including discounted and coupon purchases. Change-of-mind refunds, returns and exchanges are not offered for personalized digital reports. Verified duplicate charges, non-delivery, material service issues and rights or remedies required by applicable law are reviewed as described in the Refund Policy.
Acceptable use and intellectual property
Do not misuse the site, interfere with its security, submit unlawful or harmful material, impersonate another person, or attempt to access another customer’s order or report. Site branding, software and content are protected by applicable intellectual-property laws. Your purchased report is for your personal use; do not resell or publicly redistribute it.
Availability and third-party services
The site may be unavailable or changed for maintenance, security or operational reasons. Checkout, place search, hosting, email and report preparation may rely on third-party services with their own terms and availability. We will handle order issues under these terms and applicable law.
Limits and circumstances outside our control
To the extent permitted by law, Your Vedic Story is not responsible for indirect losses arising from use of an interpretive reading or temporary service interruption. Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded. Events outside reasonable control may delay service; contact support for an update and available remedies.
Changes, governing law and contact
We may revise these terms by publishing an updated version. The version accepted with an order will be retained with that order. Applicable governing law and dispute-contact details must be confirmed by the operator before launch. For questions or order issues, use Contact Us and include your order reference. support@yourvedicstory.com · [BUSINESS_LEGAL_NAME].